Take orders and bookings on every channel
During service nobody has a free hand for the phone. InfrAgent AI takes the order, confirms the table, answers questions about the menu and collects payment - wherever the customer messages you from.
InfrAgent AI for restaurants
InfrAgent AI is an AI agent for restaurants, cafes and takeaways. It takes orders and table bookings, answers questions about your menu and allergens from the menu you upload, and can collect payment in the chat. Every one of those jobs works on every channel you connect - WhatsApp, Instagram, Facebook, website chat and incoming phone calls - so nothing sits in a phone queue during service.
What this actually fixes
The phone rings most when you are busiest
Friday evening is when the orders come in and when nobody can answer. Every missed call is an order that goes to the restaurant down the road.
Orders taken by hand go wrong
Items get misheard, changes get missed and addresses get written down wrong. A structured conversation captures the order the same way every time and reads it back before confirming.
Allergen questions need a correct answer quickly
You cannot guess with allergens. InfrAgent AI answers only from the menu information you provide, and passes anything it cannot confirm to your staff.
Unconfirmed tables become empty tables
A booking nobody confirms often turns into an empty table on a full night. Automatic confirmations and reminders get those covers back.
How InfrAgent AI handles it
Takes the order properly
Items, quantities, changes, collection or delivery, address and time - captured in the same order every time, read back to the customer, then sent to your kitchen.
Collects payment in the chat
It can send a payment link in the conversation and only confirm the order once the payment has gone through, so you are not chasing money afterwards.
Answers menu and allergen questions
Upload your menu with allergen and dietary information. It can then say what is vegan, what contains nuts, and what can be made without dairy.
Manages table bookings
Bookings are checked against your capacity for that sitting, confirmed straight away, and followed by a reminder. Guests can change or cancel in the same chat.
Every feature, on every channel
Answering, booking, taking orders, tracking, following up - all of it works the same way on each channel below. Nothing is held back for one of them.
- WhatsApp Business
- Instagram DMs
- Facebook Messenger
- Website chat
- Email and Gmail
- Inbound voice calls
Frequently asked questions
Can InfrAgent AI take restaurant orders?
Yes, on any channel you connect - WhatsApp, Instagram, Facebook, website chat or an incoming phone call. It captures the items, quantities, any changes, whether it is collection or delivery, the address and the time, reads the order back for confirmation, and sends it to your kitchen. It can also send a payment link and only confirm once payment clears.
Can it handle table bookings?
Yes. It checks your capacity for the sitting the guest asked for, confirms the booking straight away, and sends a reminder beforehand. Guests can change or cancel in the same conversation.
How does it answer allergen questions safely?
It answers only from the menu and allergen information you upload. If a question goes beyond that, it says it cannot confirm and passes the conversation to your staff instead of guessing.
Does it suit a takeaway as well as a sit-down restaurant?
Yes. Order taking with collection or delivery suits takeaways, and capacity-checked bookings suit sit-down restaurants. Both run on the same agent.
Can it reply in more than one language?
It replies in the language the customer writes in, which matters on a high street where customers message in several languages.
What happens if it cannot deal with a request?
It passes the conversation to your team with everything the customer has already said, so a member of staff picks up where the customer left off rather than starting again.
Not only for this industry
The agent learns your business from your own content, so it suits any business that takes enquiries and loses money when nobody answers them. These are simply the setups we have built most often.
Stop missing messages
Connect your first channel and go live the same day. No credit card needed.